INDAINGEMSTONEEXPORTERS.COM proudly stands behind all the products that we sell. If for any reason you are not 100% satisfied with your order, you may return your items for a full refund. All returns must be made within 7 days after receipt of your order (in original condition). Refund may take up to 30-45 business days after receipt of the return product. The fright charge for return need to paid by the sender. And need to inform / confirm the shipping way before returning to us. DO NOT SEND AND RETURN VIA CERTIFIED MAIL OR A METHODS THAT REQUIRES SIGNATURE (US POSTAL WITH DELIVERY CONFIRMATION IS A GOOD ALTERNATIVE).If a coupon is used for the purchase refund will be made of the original cost of the return item minus the pre-rated share of the coupon. For example if you made an order of 4 strands of beads each costs $10.00, the total amount of your order is $40.00. You used a $10.00 coupon, so you only paid $30.00.

Return Instructions

Items returned to us MUST be in their original condition and packaging. Please send your returns in their original packaging with a copy of the invoice with the return items circled. Write the amount of refund you want on the invoice. We will not be able to process the refund if you do not include any paper work.

Return must be sent to:

Pyramid & Precious Int’l
Returns Department
A-10 Krishnapuri, Rakadi,
Hatwara Road,
Sodala, Jaipur,
Rajasthan, India
For your protection, please send your return items in a rigid cardboard box or bubble-padded envelope. We recommend that you send your return package via USPS with delivery confirmation. We are not responsible for product returns that arrive to us damaged, and will not credit you for these items. Items returned to us in a standard unpadded envelope are almost certain to be damaged by the postal service. reserves the right for final sale price.

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